6 Reasons Why Your Lash Lifts Don’t Work

Lash lifting has been and continues to be one of the most popular treatments of 2018 and 2019, and a profitable one at that.

But when it comes to the LVL lash lift, we have heard first hand that many lash technicians have mixed results.

Lash lift not lifted enough, lash lift has dropped or it’s too curly?

As a professional lash therapist, you don’t want any disappointing feedback associated with your beauty salon, and no doubt because you care so much, you’ll find it frustrating that they aren’t perfect every time.

Your a perfectionist, and that’s why your clients love what you do, so take a read and from our research you will hopefully find out how to make every lash lift a dramatic transformation for your client.

Uh-oh Your product has oxidized

This is probably the most common, but unknown reason why your salon’s lash lift results are mixed. Some clients are getting fantastic results, and some are insisting on coming back the next day to have them re-done due to disappointing results.

Lets tell a story:

A beauty therapist we knew was doing a profitable 12 lash lifts a day for her clients, and the majority of them were over the moon with the results.

Wait does this sound familiar?

She was frustrated that not everyone gave good feedback, and it resulted in her doing treatments twice to fix those clients! She then realised that her product was going off, and here’s how.

How could it be that your only half way through your bottle of lifting serum, but your getting poor results? I mean it’s not as if you’ve got to the point of scraping blue and pink gunge off the bottom with a swizzle stick!

So let’s do a little calculation

Every time you opened that bottle, it was getting exposed to the air, and after you’ve opened that 12 times a day for 1 minute while applying to the lashes, you’ve let that product oxidize for an entire 12 minutes a day! It only takes an hour for that bottle to get entirely oxidized! So this meant that she only had to work 5 days a week doing 12 clients for her bottle of lash lift solution to loose it’s strength, which therefore meant disappointing results!


Avoid ‘oxidization’ buy a Thumb Pallet to transfer the lash lift solution on to it quickly, allowing you to close your bottle ASAP. 
  • Lash lift products oxidise while you work with the bottle open and GO OFF!
  • Buy a Thumb Pallet to transfer the lash lift solution on to it quickly, allowing you to close your bottle ASAP. (See link on above image)
  • Buy sachets that are sealed rather than bottles
  • If you really don’t want to waste that product left in the sachet, offer a two for one lash lift deal and get a colleague to work at the same time with you doing one client each

The Stretch

Getting a good stretch on your clients eyelashes onto the silicon pad is a very important aspect of the lash lift treatment.

Some lash lift kits come with cotton swabs, but the best and only tool for the job is a metal hook tool (See below article). Compared to plastic disposables, this tool is hard enough to push the lashes up and separate them evenly.

Here’s my favourite tool which is stainless steel (no rusting in barbicide)

If the lashes are not fully pushed up and separated, the lashes will stay like that after the treatment which will be one big headache!

  • Ditch the plastic disposables
  • Use a stainless steel tool (Hard enough to push the lashes up and separate them)
  • Some metal tools even have ridges on them now to separate the lashes better

Good Brand, Better Results

This ones a no brainer. It’s a bigger outlay, but you’ll reap the benefits in the future with repeat business and word of mouth. Not only will the product be more effective, the tools that come along with the kit will make your life easier which can only give you more time to perfect your clients lashes.

For Example, our beauty salon’s lash technician couldn’t believe how easy using Elleebana was after switching from a salon trade product. With the Elleebana kit, it is more expensive, but she found that the the silicone rods were more malleable making her job 10 times easier and quicker because the rods adapted to different eye shapes better. Something else she noted was that the glue was of better quality which means the lashes are stuck down and didn’t ping back up.

  • Better glue means the lashes will stick better
  • Better silicone rods are more flexible making rods adapt to different eye shapes better

Assessing Lash Type

Assessing the client’s eyelash hair type is very important to the LVL lash lift result and the overall health of the clients lashes. If the hair is coarse, the solution might have to be left on for longer to get a good lift. Left on too long and you could damage your client lashes, making them brittle and unsuitable for her next lash lift treatment.

Always use a timer on your phone or watch to know when to take it off, and make sure you or your salon’s therapist isn’t distracted taking phone calls as well. Every lash lift kit will have different instructions on timings, so make sure to have a read over before switching products.

  • Assess thickness of clients lashes
  • Thin lashes need less time
  • Put a timer on you watch or phone in case you damage clients lashes to avoid the “Frazzled” look

Clean Canvas

If you were to put water over painted paper, would it go through the paper? No it wouldn’t, so why would lashes with mascara and other oils absorb the perming solution. When you have a barrier such as mascara, dirt, dust or oils, it’s going to stop the lash lift solution from absorbing properly which results in poor lifts. This could be the issue if your lash lift only worked on one eye and not the other, perhaps one eye had makeup or oils left on it.

Even if your client claims to have no makeup on, you should still give her lashes a wipe over with a non oil based makeup remover. Oil’s from the face or from previous facial treatments can go onto the lashes, so wipe down with a remover preferably from a lash lifting kit then you will be 100% sure it won’t affect the treatment.

  • Ask your clients to not come in with makeup on their lashes if possible
  • Use an oil free cleanser to rid of makeup
  • If the mascara is stubborn, use an oil to take the mascara off, then cleanse thoroughly to get the oil off

Wrong rod = bad lift

Rods come in different sizes, therefore the trickiest part of this treatment is decided the rod size as this can really affect the lift results and leave you thinking, ‘why didn’t my lash lift curl’. Your training should of covered this, but the instructions in your lash lift kit will probably describe this in more detail.


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