6 Reasons Why Your Lash Lifts Don’t Work

Lash lifting has been and continues to be one of the most popular treatments of 2018 and 2019 and a profitable one at that when you do it right!


There’s no doubt this treatment is top-notch, but when it comes to the LVL lash lift, we have heard first-hand that many lash technicians still have mixed results.

Lash lift not lifted enough, lash lift has dropped, or lash lift too curly?

As a professional lash therapist, you don’t want any disappointing feedback associated with your beauty salon. No doubt because you care so much, you’ll find it frustrating that they aren’t perfect every time.

You are a perfectionist, and that’s why your clients love what you do, so take a read, and from our research, you will hopefully find out how to make every lash lift a dramatic transformation for your client.

1. Uh-oh, Your product has oxidized

This is probably the most common but unknown reason why your salon’s lash lift results are mixed. Some clients are getting fantastic results, and some insist on coming back the next day to have them re-done due to disappointing results.

Let’s tell a story:

We knew a beauty therapist was doing a profitable 12 lash lifts a day for her clients, and the majority of them were over the moon with the results.

Wait, does this sound familiar?

She was frustrated that not everyone gave good feedback, resulting in her doing treatments twice to fix those clients! This can be really frustrating for lash technicians because we know how long lash lifts take to complete. She then realised that her product was going off, and here’s how.

How could it be that you are only halfway through your bottle of lifting serum, but you’re getting poor results? I mean, it’s not as if you’ve got to the point of scraping blue and pink gunge off the bottom with a swizzle stick!

Avoid ‘oxidization’ buy a Thumb Pallet to transfer the lash lift solution onto it quickly, allowing you to close your bottle ASAP. 

So let’s do a little calculation.

Every time you opened that bottle, it was getting exposed to the air, and after you’ve opened that 12 times a day for 1 minute while applying to the lashes, you’ve let that product oxidize for an entire 12 minutes a day! It only takes an hour for that bottle to get entirely oxidized! So this meant that she only had to work 5 days a week doing 12 clients for her bottle of lash lift solution to lose its strength, which meant disappointing results!

  • Lash lift products oxidise while you work with the bottle open and GO OFF!
  • Buy a Thumb Pallet to transfer the lash lift solution onto it quickly, allowing you to close your bottle ASAP. (See link on above image)
  • Buy sachets that are sealed rather than bottles.
  • If you really don’t want to waste that product left in the sachet, offer a two for one lash lift deal and get a colleague to work simultaneously with you doing one client each.

2. Lash Placement

Here’s my favourite type of tool, which is stainless steel (no rusting in barbicide)

Getting your clients’ eyelashes straight on the silicon pad is an essential aspect of the lash lift treatment.

Some lash lift kits come with cotton swabs, but the best and only tool for the job is a metal hook tool (See below article). This tool is hard enough to push the lashes up and separate them evenly compared to plastic disposables.

If the lashes are not fully pushed up and separated, the lashes will stay like that after the treatment, which will be one big headache!

  • Ditch the plastic disposables
  • Use a stainless steel tool (Hard enough to push the lashes up and separate them)
  • Some metal tools even have ridges on them now to separate the lashes better

3. Good Brand, Better Results

This one is a no brainer. It’s a bigger outlay, but you’ll reap the benefits in the future with repeat business and word of mouth. Not only will the product be more effective, but the tools that come along with the kit will also make your life easier, which can only give you more time to perfect your clients’ lashes.

For Example, our beauty salon’s lash technician couldn’t believe how easy using Elleebana was after switching from a salon trade product. The Elleebana kit is more expensive, but she found that the silicone rods were more malleable, making her job 10 times easier and quicker because the rods adapted to different eye shapes better. She noted that the glue was of better quality, which means the lashes are stuck down and didn’t ping back up.

  • Better glue means the lashes will stick better.
  • Better silicone rods are more flexible, making rods adapt to different eye shapes better.

I haven’t tried every lash lift brand, however, I can give you my review on the following products. I found the salon system products to smell quite strong, which can be off-putting for clients. The glue is good, but I found the settings lotions take too long to work and the lift was quite disappointing. Nouveau Lashes, Lash Bomb and Ellebanna are all brands that I would recommend. This is due to the short length of time you can achieve treatment in, didn’t smell too bad and the lift was excellent, receiving the usual reaction ‘omg I can’t beleive that’s my own lashes!’ from every client.


4. Assessing Lash Type

Assessing the client’s eyelash hair type is very important to the LVL lash lift result and the overall health of the clients’ lashes. If the hair is coarse, the solution might have to be left on for longer to get a good lift. Left on too long, and you could damage your client lashes, making them brittle and unsuitable for her next lash lift treatment.


Always use a timer on your phone or watch to know when to take it off, and make sure you or your salon’s therapist isn’t distracted taking phone calls as well. Every lash lift kit will have different instructions on timings, so make sure to read them over before switching products.

  • Assess thickness of clients lashes
  • Thin lashes need less time.
  • Put a timer on your watch or phone if you damage clients lashes to avoid the “Frazzled” look.

5. Clean Canvas

If you were to put water over painted paper, would it go through the paper? No, it wouldn’t, so why would lashes with mascara and other oils absorb the perming solution. When you have a barrier such as mascara, dirt, dust or oils, it will stop the lash lift solution from absorbing properly, which results in poor lifts. This could be the issue if your lash lift only worked on one eye and not the other; perhaps one eye had makeup or oils left on it.

Even if your client claims to have no makeup, you should still wipe her lashes over with a non-oil-based makeup remover. Oil’s from the face, or previous facial treatments can go onto the lashes, so wipe down with a remover, preferably from a lash lifting kit then you will be 100% sure it won’t affect the treatment.

  • Ask your clients to not come in with makeup on their lashes if possible
  • Use an oil-free cleanser to rid of makeup
  • If the mascara is stubborn, use an oil to take the mascara off, then cleanse thoroughly to get the oil off.
  • Store your lash lift solution in a cool and dark cupboard
  • If your lash lift product is in a sachet, make sure you squeeze the sealed pack for 60 seconds to mix the product

6. Wrong rod = bad lash lift

Rods come in different sizes. Therefore the trickiest part of this treatment is to decide the rod size, as this can really affect the lift results and leave you thinking, ‘why didn’t my lash lift curl’.

Not every eye shape is the same, so picking the correct lash shield for an individuals eyes is vital to treatment success.

If someone has smaller eyes, trim the lash guard to fit, but make sure you place the left and right guards in the exact same position to prevent different results on each side.

The correct placement of the shields is also really important to the resulting lash lift so practice practice practice! The guards should be placed as close to the lash line as possible and the best way to do this is to hold the guard as if you were resting them flat on the lashes, then pop them back up towards you. Now check from the front that they are placed on evenly.

Top Tip* If your client has hooded eyes, gently lift the lid up the way with micropore tape. Micropore tape can also be useful if the lash guards are peeling off due to eye shape.

Some additional tips

  1. Explain to your client before you start the treatment that he/she must not speak during the appointment. This is because the sticky pads that hold down the bottom lashes will move around and come off. The best way to say this is to politely ask your client to relax and rest, but if they need to speak up about something important, then they can.
  2. You can tape done the sticky pads for the bottom lashes with micropore tape.
  3. Peel off the micropore tape away from you and very gently.
  4. Take a look at the lashes you have placed upon the guard from the front of your client so you can check they are straight.
  5. Spend the most time on placing the guard on your client’s eye and lifting the lashes onto the shields

 

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